Starkey made the switch to Microsoft Defender XDR to enhance its security and compliance standards. The previous reliance on multiple platforms for logging and monitoring security incidents was not meeting their high security requirements. By consolidating to a single solution, Starkey aimed to improve operational efficiency and reduce costs associated with maintaining various systems.

After implementing Microsoft Defender XDR, Starkey experienced significant operational savings and efficiency improvements. The company estimates annual savings of $150,000 from deprecated licenses alone. Additionally, the transition to a single management console reduced the number of false security signals and streamlined the training process for employees, allowing them to become productive more quickly.

Starkey utilized its internal team to manage the transition to Microsoft Defender XDR, which involved overhauling six thousand endpoints within six months. They relied on the expertise of Microsoft and Critical Start for deployment and training, ensuring that the changeover was completed on time and effectively, allowing the team to adapt quickly to the new technology.