Xiaomi improves its customer service and post-sales supply chain management with Dynamics 365 and Power Platform

When global tech leader Xiaomi encountered challenges scaling customer service across 100+ markets, it turned to Microsoft Dynamics 365 and Power Platform. Get the story on how integrating the two helped Xiaomi reenvision its service model to create efficiencies and delightful customer experiences.

Xiaomi improves its customer service and post-sales supply chain management with Dynamics 365 and Power Platform published by Reliance Infosystems

Reliance Infosystems Group is a Microsoft Advanced Specialization Partner with Solutions Partner designations in Modern Work, Digital & App Innovation, Infrastructure and Data and AI. The group is championing business transformation for major verticals Across MEA, UK, US and Canada. We are focused on helping enterprise and midsize businesses transform their core operations to become agile, scalable and simplified by leveraging the expansive technology innovations, speed, reduced cost and unparallel flexibility resident in Microsoft Cloud. Our future-geared approach to Microsoft Cloud practices won us both the 2017, 2021 and currently 2024 Microsoft Partner of the Year for Nigeria and Botswana

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Xiaomi improves its customer service and post-sales supply chain management with Dynamics 365 and Power Platform