UNICEF Netherlands turns donors into lifetime supporters with Dynamics 365 | Microsoft Customer Stories
The UNICEF Netherlands story illustrates how Dynamics 365 Customer Insights helps the nonprofit create deeper connections with its supporters. By using data-driven insights, the organization transformed its approach to donor engagement, boosting retention and long-term impact. Read its success story for ideas on how Dynamics 365 can work for your nonprofit. Contact Reliance Infosystems to discuss tailored solutions for your needs.
How does UNICEF Netherlands engage donors?
UNICEF Netherlands utilizes Microsoft Dynamics 365 Customer Insights and customer-led journey orchestration in Dynamics 365 Marketing to engage donors effectively. This approach allows them to deliver personalized messages in real-time across various touchpoints, helping to foster lifetime loyalty among supporters.
What challenges does UNICEF face in donor retention?
UNICEF Netherlands faces challenges in retaining donors due to increased competition for their time and resources. Many donors are inclined to support multiple organizations, making it essential for UNICEF to build strong, personal relationships and communicate effectively about how donations are utilized.
How does Dynamics 365 improve donor insights?
Microsoft Dynamics 365 Customer Insights enables UNICEF Netherlands to consolidate data from various sources, providing a unified view of donor information. This allows the organization to analyze donor behavior quickly and implement targeted marketing strategies, enhancing engagement and retention efforts.
UNICEF Netherlands turns donors into lifetime supporters with Dynamics 365 | Microsoft Customer Stories
published by Reliance Infosystems
Reliance Infosystems Group is a Microsoft Advanced Specialization Partner with Solutions Partner designations in Modern Work, Digital & App Innovation, Infrastructure and Data and AI. The group is championing business transformation for major verticals Across MEA, UK, US and Canada. We are focused on helping enterprise and midsize businesses transform their core operations to become agile, scalable and simplified by leveraging the expansive technology innovations, speed, reduced cost and unparallel flexibility resident in Microsoft Cloud. Our future-geared approach to Microsoft Cloud practices won us both the 2017, 2021 and currently 2024 Microsoft Partner of the Year for Nigeria and Botswana
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